Contact Funny Fur

Questions and Comments?

We want you, our customer, to be completely satisfied with your shopping experience.  If there is a problem with your order or questions on products, please contact us and we can promptly resolve it for you.  If you have any questions, comments, compliments, complaints, and suggestions, please let us know so we can better assist you.  We can be reached at your choice of convenient methods below.

Customer Service & Assistance

Funny Fur Customer Service Representatives are available to answer any questions, concerns, or help with your order via phone or via email at customerservice@funnyfur.com.

United States Toll Free 1.877.DoggFun (or 1.877.364.4386).  

Local (Houston, TX) and International Customers 1.281.759.5999.          

Our Customer Service Representatives are available from Monday through Friday, 9:00am to 4:00pm Pacific Standard Time.  If you reached us during our off hours, simply leave us a message.  We will try our best to contact you and assist you the next business day.

Visit Us with Your Fur Baby at Our Houston Retail Store

Store Hours

Get driving directions by clicking here.

Live Chat

Live Chat is available to assist you in answering any questions you may have.  Live Chat is available from Monday through Friday, 10:00am to 6:00pm Central Standard Time. PLEASE NOTE THAT OUR LIVE CHAT SERVICE IS TEMPORARILY UNAVAILABLE. FOR ASSISTANCE, PLEASE EMAIL OR CALL US.

HOLIDAY SCHEDULE

Customer Satisfaction & Feedback

If you were not satisfied with your shopping experience , please share your feedback with us at feedback@funnyfur.com so that we can address your concerns and better serve you in the future.

Press & Event Inquiries

For press and events inquiries please call (281) 759-5999 or email us at press@funnyfur.com.

Affiliate Program & Other Advertising Inquiries

We offer a competitive tier system affiliate program utilizing a reputable third party affiliate program software to efficiently monitor and track all affiliate referrals and commissions. Please email us with your website information and affiliate program proposal to marketing@funnyfur.com.

For advertising and marketing inquiries, contact us at marketing@funnyfur.com.

Retail Merchant Inquiries

If you are a designer, manufacturer, or distributor of pet products, please contact our buyer via email at purchasing@funnyfur.com. We suggest interested vendors to mail us your print catalog and samples to our corporate address below.

Contact Us By Postal Mail

12288 Westheimer Road Suite 310B, Houston, Texas 77077

Please note that comments and inquiries sent via mail usually take more time for us to receive and respond.  We appreciate your patience.  We recommend contacting us either via LiveChat, email, or phone for faster service and response time.