Shipping Methods & Charges
Delivery Estimates and Methods of Shipping
Shipping Date and Processing Times
Order processing generally takes 1-3 business days from time of order placement for items we have in stock. Custom, personalized, and special order items may take longer. Please refer to the individual product description for ordering processing times ("Ships in"). Note that certain products we carry are made to order by the designer and may take 3-8 weeks. Sometimes order processing times may be delayed if one item is out of stock on your order. We try to send everything in one package to reduce shipping cost charged to you. Our Customer Service Representatives will notify you if any unforeseen delays arise. Sorry, no CODs.
Standard Shipping (3-5 Business Days)
Orders shipped standard ground (default method) usually take 3-5 business days to delivery from the time we process and ship the goods (shipping date). Ground packages with Texas destination address usually arrive next day.
Two Day Shipping (2 Business Days)
Orders shipped next day usually take 2 business days to delivery from the time we process and ship the goods (shipping date).
Next Day Shipping (1 Business Days)
Orders shipped next day usually take 1 business day to delivery from the time we process and ship the goods (shipping date).
Shipping & Handling Charges (within the continental US)
Our shipping and handling charges are simple. The following shipping rates will apply to your order. If your single purchase transaction exceeds $200 USD, standard shipping is FREE!
*Two-Day and Next Day shipping cost provided for standard shipping sizes. Shipping costs for oversized items may vary significantly depending on size of order and delivery address. We will notify you via email, prior to shipping your order, of any additional charges that may be charged to your credit card.
Shipping & Handling Charges (
Alaska and
Hawaii)
Additional shipping cost may be charged in addition to the Shipping Costs as listed in the table above for all orders with total package weight greater than 5lbs. We will notify you via email of the additional charge prior to shipping your order. If you would like to obtain the exact shipping cost prior to placing order, please contact us prior to placing an order on our website.
Oversize & Large Packages
Oversize items (larger pet carriers, pet strollers, pet furniture) will have an additional oversize shipping fee. As shipping cost vary significantly by zip code (USA), country, and size of package, the shipping fee charged during Check Out is based on standard packages less than 6 lbs. After your shipment is packed and we know the exact shipping cost, we will notify you for approval of any additional fees prior to charging your card and ship out. We apologize for any inconvenience. This helps us streamline our shipping process and keeps shipping cost low and reasonable for all customers.
International Shipping
Funny Fur serves customers and ships to
Canada, Japan, Great Britain, Sweden, Finland, Norway, Europe (Italy, Germany, France, and Switzerland), Australia, and other international destinations. If your delivery destination is not noted above, please send us an email at info@funnyfur.com and our Customer Service will help you determine whether we can deliver to your international location and provide you estimated shipping cost. WE ONLY SHIP TO THE BILLING ADDRESS ON INTERNATIONAL ORDERS. The following shipping rate table is for international orders up to 3 lbs. Orders with packages greater than 3 lbs will be assessed additional shipping charges. The "usually ships" time in the product detail is how long it takes for the item to leave our warehouse. Once the shipment leaves our warehouse, it usually takes 7-14 business days transit time (Standard International) and 3-5 business days transit time (International Express) to arrive at the international destination. All shipping times are subject to your customs. Any order with pet furniture and/or other large items will usually have additional shipping charges. To keep shipping cost low, we suggest making a list of all items and making a large purchase versus making several small purchases. We will notify you of any additional shipping charge prior to shipping your order. If you would like to obtain the exact shipping cost prior to placing order, please contact us prior to placing an order on our website.
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International Shipping Costs
(in USD)
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Standard
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Express
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$24.95
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$59.95
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$35.95
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$69.95
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$45.95
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$79.95
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$55.95
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$89.95
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Additional Custom Fees, Import Taxes, and other fees may be charged by your government (shipping destination's government) and will be billed to you separately. We use DHL Express, UPS, and USPS for international carrier and custom brokerage services. Please do not hesitate to contact us for an estimate of these fees prior to placing an order.
Please note that all prices are in USD. Order cancellations on international orders will incur a 5% restocking fee to cover the credit card fees for the order and cancellation.
Carriers Used
UPS, USPS, FedEx, or DHL will be used at the sole discretion of Funny Fur and our suppliers, when shipped directly from them. All items will be traceable and insured for your protection. We do not accept C.O.D.
Order Tracking
Once we process your order and ship out your order, we will send an order confirmation email to you with your common carrier shipment or order tracking number which provides the status of your shipment and estimated date and time of delivery. Items may arrive earlier than indicated. If the shipment has not arrived after the indicated delivery date, please contact the common carrier with your shipment or order tracking number to obtain delivery status on your order.
Lost or Damaged Parcels
We do our best to ensure accurate and timely delivery. Most parcels reach their destination promptly and without incident. However, sometimes a parcel is lost, damaged, or stolen in transit. All parcels shipped are insured by the common carrier for full merchandise value. We are not responsible for parcels lost, damaged, or stolen in transit. Please contact the common carrier used (information will be in your order confirmation email) to file a claim.
Undeliverable Parcel
If the common carrier is unable to deliver the shipment for any reason, whether unclaimed, refused, invalid or unknown address, or any other reason, we will, upon return of the shipment to us, charge a 20% restocking fee for the entire purchase price, less shipping and handling fees, which are non-refundable. If you wish for us to resend your shipment, you will be charged additional shipping charges.
Funny Fur shall automatically charge and withhold applicable sales tax of 8.25% for orders to be delivered to addresses within
Texas, including state and local sales taxes. International customers are responsible for all applicable export taxes, custom fees, and other fees related to their order.