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Contact Us

We're happy to answer product or order questions, or help you with a return. Please fill out the form below if you need assistance. Or contact us via the phone or email below. We will promptly assist you.

Phone Assistance: 713-690-0690

Email Assistance:

Customer Service Hours: Monday-Friday 10am-3pm Central.


A Stay-at-Home order has been issued for us in Houston, Texas until April 30th, 2020. For the safety of our customers and team members, our office & warehouse will be operating under reduced hours during this period to minimize the risk of Coronavirus. Please rest assured we will do our best to remain open for your pet's needs and will continue to follow the CDC's guidelines on sanitizing our facility and practicing social distancing. We will be closed Tuesday's & Thursday's until the order has been lifted. No orders will be shipped on these days.

TEMPORARY CUSTOMER SERVICE HOURS: Monday, Wednesday, Friday 10AM-3PM Central

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